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Property Condition Report · Singapore

Property Condition Report, Singapore

The photos you wish you'd taken, at move-in or move-out.

A timestamped condition report, whenever you need one. Evidence that outlasts recollection, if the property's condition is ever disputed.

Clipboard with a property condition checklist in an empty Singapore condo at handover
What It Is

What is a property condition report?

A property condition report is a dated record of a rental home's condition, made room by room with photographs, at move-in, at move-out, or both. When a tenancy ends, it is what the start and the end are compared against.

Ours is made by someone outside your tenancy, who acts for nobody in it.

Why It Matters

Most deposit disputes come down to one thing: who has the evidence.

Real WhatsApp exchange showing a landlord acknowledging that undocumented damage makes a deposit dispute very hard to resolve
A real deposit dispute, in real time
"I just wish it ha[d] been captured and recorded... now it's a bit hard for me to convincingly say that."
A landlord, in a real deposit dispute

Without a documented condition report, a dispute becomes one party's word against the other's. A timestamped photographic record, taken at move-in or move-out, is what a dispute gets measured against instead. It shifts the conversation from assertion to evidence.

Deep X-shaped scratches in wooden flooring documented at move-in inspection
Floor damage
Structural damage and rust at balcony railing documented in property condition report
Balcony damage
Rusted window latch documented at move-in, pre-existing condition on record
Window fittings

Real defects from real inspections

What You Get

A record you can rely on, made the same way every time

A fixed order

Room by room, in a fixed order, recording what is reasonably visible on the day.

Each finding on its photograph

Marks, chips and wear are photographed and noted where we find them, each finding named against the item it sits on.

Dated and timed

300 or more timestamped photos, and every photograph carries its own date and time.

Appliances checked

Appliances, switched on to confirm they power up.

On your phone

Your Report as a link on WhatsApp within 3 to 5 working days, to read on screen or download as a PDF.

Independent

We are not a party to your tenancy, so the record is made independently of the people who might later disagree about it.

What the report covers

  • Each room in turn, in a fixed order
  • Walls, floors, ceilings, and built-ins
  • Existing defects, marks, chips, and wear
  • Kitchen and bathroom fittings
  • Appliances, switched on to confirm they power up
  • Air-conditioning units
  • Windows, doors, and hardware
  • Outdoor areas where applicable

What it is not

The inspection is non-invasive: we look, touch and operate, nothing is dismantled, and it cannot speak to what sits behind or beneath a surface.

Price

Available on its own, or as part of a move.

From SGD 200

Priced by the property's size. Send us the size on WhatsApp and we quote you the exact figure.

Also included as standard in every move management package. If you're coordinating a move with us, your property condition report is already part of it.

The Process

How booking works

  1. 1

    Message us

    Message us on WhatsApp: move-in or move-out, the property's size and your date.

  2. 2

    We quote

    We quote on WhatsApp.

  3. 3

    The Invoice

    Send us the address and we send the Invoice. It links our terms and names the clauses that limit what we are liable for, the time limit for a claim, what you pay if you cancel, and when your permission to use the Report ends if the Fees stay unpaid.

  4. 4

    The deposit

    Pay the 50% deposit. That holds your date and is how you accept the terms.

  5. 5

    The inspection

    On the day we inspect room by room, in a fixed order, recording what is reasonably visible.

  6. 6

    The Report

    The Report link arrives on WhatsApp within 3 to 5 working days. If anything will make it later, we tell you as soon as we know.

  7. 7

    The balance

    The balance falls due when the Report is delivered.

3 to 5 working days is our standard turnaround. If anything will make that later, we tell you as soon as we know, which is clause 5.7 of our terms.

Common Questions

Property condition report: questions we are asked

A property condition report, sometimes called a property inspection report or a rental condition report, records the physical state of a rental property on a given day. We work room by room in a fixed order, combining written notes with timestamped photographs, so there's a clear record of what the property looked like on the day.

Worth knowing: this is different from a defects inspection, which is about new builds and the Defects Liability Period. A rental property inspection report is about establishing a baseline between landlord and tenant. What was already scratched, marked, or worn before you moved in. That is what it puts on record.

The best times are at move-in, at move-out, or both if you're relocating within Singapore. Most tenants and landlords who end up in deposit disputes didn't document the property's condition when it changed hands, and by the time the dispute happens, there's no baseline to refer back to.

A move-out report records what you handed back and in what state. It does not, on its own, show that anything changed during the tenancy: that needs a record of the start as well, which is why both ends is the strongest position.

Start with what is hardest to argue about later: the walls and floors of each room, the kitchen worktop and appliances, bathroom fittings and grout, window frames and curtains, and anything already marked or broken. Take each one close enough to read the mark and wide enough to show where it is, and check that your phone keeps the date on every picture.

Share them with the other side on the day, so the date is agreed rather than just stored. Our Report covers the same ground in a fixed order, with each finding written against the photograph that shows it.

If your agreement asks for a condition report, ours can be used as that report where your landlord or agent agrees to take it. Send it to them when you receive it and ask them to confirm in writing. We have not read your agreement, so its wording decides.

It is not the inventory list, which says what the landlord has put in the property. Ours records the condition of the property and what is in it, room by room, dated and photographed, by someone outside your tenancy.

They can walk the property with you, and many do. The difference is not who is in the room, it is what comes out of it: a record made to a written protocol, room by room in a fixed order, each finding named against the item it sits on, the finding written against the photograph that shows it, and photographs carrying their own date and time.

Who made it matters too. Under clause 5.4 of our terms we promise that we are not a party to your tenancy and act for nobody in it, so the record is made independently of the people who might later disagree about it.

Standalone reports start from SGD 200 and are priced by the property's size. At 3,000 sqft and above we price the job individually. Every report includes 300 or more timestamped photos, and the Report arrives as a link on WhatsApp within 3 to 5 working days, which you can download as a PDF.

The service is also included as standard in every move management package. Send us the property's size and your date on WhatsApp and we'll confirm the exact quote.

The Report link arrives on WhatsApp within 3 to 5 working days of the inspection, counted from the working day after the inspection day. You can read it on your phone or download it as a PDF. If anything will make it later, we tell you as soon as we know, which is clause 5.7 of our terms.

Keep your copy at least until your deposit has been returned and nothing about the property's condition is still in question.

We keep the Report and its photographs for 8 years from the inspection, as clause 9.4 of our terms sets out.

Property inspection reports are available for condominiums, HDB flats, and landed properties across Singapore. Scope and pricing vary by property size. For landed properties we confirm details before booking, as the variation in layout and size across different homes makes it worth a quick conversation first.

Particularly so. A deposit dispute is hard enough to deal with when you're still here. Once you've left, it gets considerably more complicated.

A move-out property inspection report gives you a timestamped photographic record of the property's condition at handover, showing what you left and in what state. It puts a date and a state on what these disputes usually turn on.

Book a Condition Report Move-in, move-out, or both
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